This Privacy Notice describes how personal information is collected, used and stored through use of the clinic management platform by Jane Software Inc as well as by Hridayam Chiropractic - Dr. Nate Patocchi DC Inc. and the owners(s) of this website.

What information we collect from you and why: 

  • For the purposes of making appointments through our scheduling software (Jane), to streamline our systems and to ensure both our protection and yours we collect your full name, email address, phone number, mailing address, and ask that you provide a valid credit card number. The purpose of collecting your credit card information is to ensure appointment times are reserved for committed and paying clients. You will never be charged before receiving any services except in the case of a missed appointment or in the case of any late cancellations (less than 24 hours notice will incure a 50% charge on your credit card).

How we collect your information:

  • We ask that each of our clients create an account through Jane, our booking software, where your information (listed above) will be collected and stored for the purposes of contacting you and making appointments. Every client will need to fill out an intake form and sign the provided documents before initiating care with Hridayam Chiropractic. All information collected will be stored with and on your Jane profile. We may also collect information through email or over the phone with your permission and consent that it may be written and/or stored within your Jane profile.

Why we need this information and how we use it:

  • Your information is stored strictly for the purposes of health documentation (required by law), in the case that we need to communicate with you or you with us, regarding confirmation/changes with appointments and for the purposes of receiving payments. All information is protected through our server and is not shared with any third party without your consent or approval through the HIPAA Privacy Rule

How you can opt out of communications with Hridayam Chiropractic:

  • You can always opt out of receiving emails, texts and calls upon verbal request or by written request through text or email. Upon creation of your Jane account through Hridayam Chiropractic you are also asked if you wish to opt into any of our communication platforms and which ones you do/do not wish to opt into. At any time you can change these settings by going to your Jane account. You are always welcome to text, email, call or ask Dr. Nate Patocchi, DC in person during your appointment for more information regarding our privacy policy and how you may make any changes to your account information. 

For more infromation about how Jane uses and stores your information you can copy and paste the link below into your browser:

https://jane.app/legal/privacy-notice